Frequently Asked Questions

How do I pay for an appointment?

We accept card, cash or bank transfers at completion of treatment, we do not accept cheques. A deposit may be required for multiple treatments on booking. During Covid-19 govenment guildlines we advise the use of contactless card paymenyts. 

How do I cancel an appointment?

Please give at least 24 hours’ notice if you wish to cancel an appointment, otherwise a cancellation fee of 50% of the cost of the treatment will be charged. What

What should I wear to my Pilates session?

Sports Trousers or leggings that are lose so you can move and bend in them well but not too baggy.  The teacher needs to see your body to check your alignment whilst doing the exercises. Leggings make sure they are not see-though, you spend a fair amount of time on your back with your legs in the air. Avoid trousers with a thick waistband or zips as this might dig into you.

A T shirt is fine, with a sweatshirt over it until you have warmed up. Make sure the T shirt is not too baggy, the teacher needs to see your bodies alignment, it does not need to be skin-tight either. 

A sports bra is recommended for ladies as it will keep you supported but comfortable.

Pilates you do not wear shoes, only if you have postual insoles in your shoes. Pilates can be done in bare feet or socks.

What should I do before a tan & how long does it last?

Tans work best if you exfoliate & do any waxing or shaving the day before (the therapist can do this if you want).  You will wear paper pants for the tan & we would recommend you bring loose dark clothing after your treatment. The tan will last for about 5-7 days if looked after correctly ie moisturise, pat skin dry after bath/shower. We would advise to have the tan 1 day before the special occasion.

How long does your body hair need to before waxing?

Body hair needs to be about 1cm long for waxing.

What is the difference between a shellac manicure & a traditional manicure?

A traditional nail polish manicure is just that. The manicurist should shape your nails, soak and tidy your cuticles and then apply a base coat and two coats of nail polish. Once that has dried, clear top coat is applied. Note that some traditional nail polishes are chip “resistant” but not chip free and will need time to dry after the treatment. Recommended drying time is 1 hour without knocking as the nails maybe touch dry but not knock dry. If you do knock your nails within the one hour drying time this may not show but likely the polish will chip there first.

A Shellac Manicure sets (or cures) under a UV light. The manicurist should shape the nails and remove any oil or dirt for the natural nail bed, then they will apply a Shellac base coat, then nails are placed under the UV lamp to set. Then they apply the Shellac polish colour and back under the UV lamp, this happens twice. Lastly, a Shellac top coat is applied and the nails are again sets under the UV. Oil is applied after the top coat is cures as the nail colour is now dry.

A shellac manicure should last 2-3 weeks, the only must is that the Shellac needs to be removed properly and you must not pick it off or you will cause damage to your nails and your nail artist is likely to growl at you. But if you’re having your nails done again, the removal is generally part of the process before a new colour is applied. I would also recommend a manicure every so often between your Shellac treatments to give your nails a little more nourishment.

What is the difference between a shellac manicure and nail extensions?

Acrylics and Gels are fake nails placed over your natural ones. Both can be made to match the shape of the nail, or to extend it. So, when you want longer nails, you are asking for either Acrylic or Gel extensions. People also get Acrylics and Gels overlays to have stronger nails without the extension, however, in the long term they can actually weaken your natural nail due to the application & removal. 

Shellac is a blend of gel and nail polish. Because it is like a polish, it can’t be used to extend your nail. Because it is like a gel, however, it does add strength and durability. In the long term, Shellac is much less damaging to nails than traditional Gels as there is not abrasive buffing to the nail bed during application or removal. The main benefit is that it reduces chipping as a long-lasting polish.

But...... there is some exciting news in September 2020 there has been a New Plexigel system created which is the first of its kind. The application and removal is less abrasive compared to your normal gel extension.  We now have this product in stock. 

Shellac vs. Gel Manicure vs Gels

Many people confuse Gel polish with Shellac. This is because Shellac contains gel, so many consumers have mixed up their terminology, asking for a “gel manicure” when what they want is Shellac. So gel manicure is sort of a made up name for Shellac (people in the industry always use the term Shellac). Meanwhile, Shellac and Gel polish are not the same service. Just as the ingredients, procedures and results for Acrylics and Gels differ, the same is true about Shellac vs Gel Polish.

What do you do in a facial?

When you lie on the bed you are covered with a towel so you feel warm and cosy. You will need to remove your shoes and have your bra and top straps down off the arms as the facial includes the neck, shoulders, and upper chest areas. Most facial routines include a cleanse, tone and exfoliate, massage and mask. If you’re not sure which facial you would like you can decide in the consultation with the therapist. Our facials include a skin analysis and a hand & arm massage, foot & ankle massage, or a scalp massage.

Do I need open sandals for a pedicure?

Not if you choose to have a Shellac polish as it’s dry immediately, yes you do need flip flops or open toe sandals to allow time for your toe polish to dry.

How long will my eye brow shape last?

Your eyebrow shape should last about 3-4 weeks.

What’s the difference between a bikini wax, Hollywood and Brazilian waxing. What do I wear and do I need to trim?

A bikini wax is the hair removed outside your knicker line. (Polished inside & out therapists only do a standard bikini wax)

A Brazilian is a strip down the centre and all the hair underneath removed.

A Hollywood wax is all hair removed.

We can provide paper pants for you to wear and if the hair is long you will need to trim.

My skin is very spotty and oily which facial should I choose?

Mini Facial with the Rejuvenating Mask which is perfect for rebalancing your skin. 

How it works:

The rejuvenating, marine collagen infused mask from BeautyPro contains rebalancing and anti-ageing properties, perfect for oily yet dehydrated skin. The calming formula soothes irritated skin, while diminishing fine lines and wrinkles to ensure soft, smooth skin and a youthful glow. Suitable for all skin types, Suitable for all skin types. 

Which treatments would you recommend for me to have before my holiday and when should I have them?

Waxing, manicure, pedicures or Shellac and eyebrow and eyelash tinting are all very popular treatments for holidays. We would recommend to have treatment as close to your holidays as possible maybe 1-2 days before.

What’s the difference between a spray tan and therapist application tan?

A “St Tropez spray tan” is sprayed onto your body and gives a slightly darker surface tan and does not need to be washed off after 10 hours. We use “St Tropez application tan”, which is rubbed into the skin and needs 10 hours development time followed by a shower; it can last longer than a spray tan and have a more even application.

I have in growing hairs on my bikini line what can I do?

Exfoliation and moisturising between waxing treatments helps reduce in growing hairs. We also sell a product called Care which is to help ingrowing hairs. Please check out the retail area.

Do men have treatments and which would you recommend to suit them?

Yes we have a number of male clients who come in for a variety of treatments. For example, male manicure and pedicure, massage, waxing, etc. Please see our Male Grooming Page.

Why do I need a patch test before an eyelash or brow tint?

We test a small amount behind your ear 48 hrs before your treatment to make sure you do not react to the tinting product.

Which treatments can I have while pregnant?

Because pregnancy is so individual I would recommend the client speaks to the therapist first.

I am not comfortable with showing my body, which treatments would you recommend for me?

All therapist are sensitive to clients’ modesty and would not make you feel uncomfortable.  I would recommend a Manicure or Pedicure for a first treatments and once you get to know the therapist you might feel more comfortable to try a facial or massage.

Can I have a facial after Botox?

We recommend leaving two weeks after your Botox treatment before a facial.

Do you do late nights?

I work my hours around my clients. My normal working hours can be from 8am till 9pm Monday to Friday.